Answer: D. TRUaire starts with effective quality control they exert over their in-house manufacturing. Quality only happens if the ingredients and process are also high-level. The TRUaire line has quality metal components and zinc-coated rivets, and offers SmoothGlide technology, which is the process to powder coat every individual handle, damper blade, linkage, face and frame.
Answer: D. No more talking to a machine when you reach out to customer service—you speak to a live operator. This is just one example of RectorSeal’s top-notch service. TRUaire was in first place in terms of deliveries, lead times, fill rates and avoiding errors, and third place out of 156 companies according to Buying Group’s 2020 Vendor Partner Scorecard rankings. It’s no surprise that the company is a multiple-time recipient of the “Partner of the Year Award” from a national distributor.
Answer: C. With grilles, registers and diffusers—often the only visible part of an HVAC system—their appearance is particularly important to customers. So, by looking better and lasting longer, the powder coat coverage can help you impress customers. All the parts (blades and linkage components) are painted and powder coated before being assembled. This results in dampers that are smooth to operate and not painted shut. And by having 100% powder coat coverage, there’s a reduced risk of rust. Because there’s no chipping or flaking paint, the rivet tension holds steady, and there’s no rattling.
Answer: B. TRUaire manufactures thousands of pieces a day in its state-of-the-art factory. Orders are shipped from multiple distribution centers in North America. The company offers reliable delivery, helping ensure product availability. While supply chain disruptions have caused many companies to increase delivery time, it’s good to know RectorSeal takes extra steps to ensure that products will be available on schedule.
Answer: A. TRUaire has a complete line of models and styles, driven by distributor and contractor feedback. With 10,000+ SKUs, there’s sure to be one that's suitable for your customer’s system. Because of the depth of TRUaire line, you can focus on one brand for all your needs rather than having to look around for the correct grilles, registers and diffusers. That’s a time saver for dealers!